Dolphin Mobility Yorkshire & Cumbria

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Our service pledge

INDEPENDENCE

Dolphin Mobility Ltd aim to stay totally independent in the supply of quality products in the disability market. This enables us to recommend the right equipment for each customer’s needs without compromising on quality or safety.

NO PRESSURE SALES

Pushy salesman selling unsuitable products are the blight of our industry. At Dolphin we will never try to rush you into making a decision. We will only sell you equipment that is suitable for your condition.

COMPETITIVE PRICES

We aim to keep our overhead low, allowing us to pass on our price benefits to all of our customers. The majority of our sales are generated through local authority grants and recommendations. We do not spend a significant amount of money on advertising, which is the largest overhead of many of our competitors.

EXCELLENT SERVICE

We give a 24 month guarantee on all of our products, both new and reconditioned*. Cost effective maintenance contracts and extended warranties are available for further peace of mind. Our service charges are among the most competitive in the market and if you buy a product from us we will always maintain it for you.

CUSTOMER SATISFACTION

We are proud of our work and strive to maintain a friendly “Customer First” philosophy from the moment you contact us. It is our intention to give first class service in all the stages of product supply. From your initial enquiry through to the installation and subsequent maintenance of your equipment, our staff will be friendly, conscientious, professional and polite.

* subject to availability



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